![]() This is more than just a job where you get to talk about sport all day! We've got stacks of perks and benefits that we want to share with you. You enjoy being the best and you're keen to try new approaches to build on your skills. You prefer an environment that is charged with fun, plays fair and encourages collaboration. You see difficult conversations as a chance to educate and relate to our customers, not a competition to be won. You're a natural at seeing the issue from your customer's perspective and you are brilliant at tailoring a response for each individual that suits them. You will have previously worked in a Customer Service role where you've demonstrated your inherent empathy. We are looking for smart, capable and empathetic people who excel at communicating over the phone and in writing. Your new role as a Customer Service Agent in our Melbourne CBD Contact Centre is the most important role there is in our department. This experience is at the core of our operational philosophy and guides everything we do. You know that initial feeling of dread when you have to call a Customer Service department because of an issue, only to be relieved and delighted when you find yourself speaking to someone knowledgeable, switched on, and clearly wanting to help you out? That's a pretty amazing feeling!Īnd that is what we expect for all our customers at Sportsbet.
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